Delivery & returns

How much is delivery?+

Pickup at our shop is free. Nairobi delivery is KES 300 (same or next day). Countrywide delivery via courier is KES 600 (1–3 days).

How do I pay?+

M-Pesa, cash on delivery within Nairobi, or cash / M-Pesa / card at the shop. We call to confirm every order before dispatch.

Can I exchange a size?+

Yes. Unworn items with tags can be exchanged within 7 days at the shop or via courier (customer covers return delivery).

Are your products genuine?+

We check every item in-store before it ships. Ask us on WhatsApp for extra photos of any product.

Can I reserve an item?+

Yes — message us on WhatsApp and we'll hold it for 24 hours.